Cancellation Policy

Shama Sukhumvit Bangkok

Prepaid rates

Bookings made at these rates:

  • Full pre-payment charged to your credit card prior to your day of arrival
  • Non-amendable
  • Non-refundable if cancelled or in the event of a no-show

Flexible rates

Bookings made at these rates:

  • Canceling your reservation before 18.00 (local hotel time) will result in no charge.
  • Canceling your reservation after 18.00 (local hotel time) or no-show, will result in a charge of one night per room to your credit card.

Monthly rates

  • Cancellation of confirmed booking is subject to a penalty of 10% of one month’s rent with over two weeks’ notice
  • Half month’s rent with less than two weeks of notice or one month’s rent with less than 72 hours of notice

Early departure policy

  • Prepaid reservations are non-modifiable and unused portions are non-refundable
  • For Flexible reservations, an early departure fee will not apply if the departure date is changed at check-in. Otherwise, fees will be charged 100% of the confirmed reservation

Shama Sukhumvit Bangkok

  • 39/1 Soi Sukhumvit 2, Sukhumvit Road, Klongtoey, Bangkok, 10110
  • Tel: +66 2105 6000
  • Fax: +66 2105 6001
Check-in time: 14:00
Check-out time: 12:00
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