Frequently Asked Questions
Apartments
- What types of apartments do you have?
- ... Shama Island North has 128 serviced apartments. Here are the details:
| Apartment type |
Approximate unit size (sqm.) |
Balcony / terrace size (sqm.) |
Bed type |
| Studio |
35 - 42 |
- |
Queen |
| Studio with Terrace |
39 |
14 |
Queen |
| One Bedroom |
33 - 46 |
- |
Queen |
| One Bedroom with Balcony |
44 - 56 |
4.6 |
Queen |
| One Bedroom with Large Terrace |
46 |
21 |
Queen |
| One Bedroom with Two Terraces |
68 |
76 |
Queen |
| Two Bedroom |
53 - 88 |
- |
Queen and two singles |
| Two Bedroom with Terrace |
72 |
46 |
Queen and two singles |
...
- How many people does each apartment normally accommodate?
- ...
| Apartment type |
Adults |
Children |
| Studio |
2 |
1 |
| Studio with Terrace |
2 |
1 |
| One Bedroom |
2 |
1 |
| One Bedroom with Balcony |
2 |
1 |
| One Bedroom with Large Terrace |
2 |
1 |
| One Bedroom with Two Terraces |
2 |
1 |
| Two Bedroom |
2 |
2 |
| Two Bedroom with Terrace |
2 |
2 |
...
- Do your apartments have roll-away beds?
- ... Yes, extra beds can be added. Extra charges may apply. ...
- Do the apartments have a kitchen?
- ... All units at our North Point serviced apartment have a fully equipped kitchen that includes a refrigerator, microwave, glassware, crockery, cutlery and utensils, cookbook and a cooker hob and hood ...
- Do you offer complimentary Wi-Fi?
- ... Yes, we do
- Are safety deposit boxes available in the apartments?
- ... Yes, all units offer a laptop-sized safe. ...
Rates and reservations
- What are the standard check-in and check-out times at Shama Island North?
- ... The standard check-in time is 14:00 and check-out is at 12:00. ...
- Do you offer daily and monthly stays?
- ... Yes, both options are available. ...
- What proof of identification do I need to provide at check-in?
- ... Your passport or Identification Card if you are a Hong Kong or Chinese national, and your booking confirmation number. You may also be asked to present the credit card that was used to secure your reservation. ...
- What if someone else booked for me and won't be joining on the trip?
- ... A photocopy of the credit card can with the cardholder's signature and authorisation can be presented. ...
Facilities
- Is there laundry service?
- ... Yes, Shama Island North offers these services at an extra cost. ...
- Is there a gym?
- ... Yes, there is ...
- Do you have a business centre?
- ... There is a complimentary computer available. Extra charges apply for printing documents. ...
Location
- How long does it take from the airport to the property?
- ... We are approximately 40 kilometres from Hong Kong International Airport, which is a 1.5-hour train ride away. ...
- How do I get around Hong Kong?
- ... There are a couple ways to travel around the city:
| To |
Transportation |
Distance |
Approximate time |
| Fortress Hill MTR Station |
Walk |
350 metres |
5 minutes |
| North Point MTR Station |
Walk |
450 metres |
7 minutes |
...
- What central business districts are close to Shama Island North?
- ... The nearby commercial areas are Causeway Bay, Admiralty and Central. Learn more ...
- What international schools are close to the serviced apartment?
- ... Our Shama serviced apartments in North Point are approximately 2 kilometres from Quarry Bay School (QBS) and a 40-minute commute from American International School (AIS). ...
- What are the nearby shopping and entertainment areas?
- ... The shopping malls and entertainment places that are close to our North Point serviced apartment include Times Square Hong Kong, The Landmark and Pacific Place. ...
General serviced apartment information
- What is the local currency?
- ... The local currency is Hong Kong Dollars ...
- What voltage do you use in Hong Kong?
- ... It's 220V. We also provide adapters which are available on request. ...