Frequently Asked Questions

Apartments

What types of apartments do you have?
... Shama Island North has 128 serviced apartments. Here are the details:
Apartment type Approximate unit size (sqm.) Balcony / terrace size (sqm.) Bed type
Studio 35 - 42 - Queen
Studio with Terrace 39 14 Queen
One Bedroom 33 - 46 - Queen
One Bedroom with Balcony 44 - 56 4.6 Queen
One Bedroom with Large Terrace 46 21 Queen
One Bedroom with Two Terraces 68 76 Queen
Two Bedroom 53 - 88 - Queen and two singles
Two Bedroom with Terrace 72 46 Queen and two singles
...
How many people does each apartment normally accommodate?
...
Apartment type Adults Children
Studio 2 1
Studio with Terrace 2 1
One Bedroom 2 1
One Bedroom with Balcony 2 1
One Bedroom with Large Terrace 2 1
One Bedroom with Two Terraces 2 1
Two Bedroom 2 2
Two Bedroom with Terrace 2 2
...
Do your apartments have roll-away beds?
... Yes, extra beds can be added. Extra charges may apply. ...
Do the apartments have a kitchen?
... All units at our North Point serviced apartment have a fully equipped kitchen that includes a refrigerator, microwave, glassware, crockery, cutlery and utensils, cookbook and a cooker hob and hood ...
Do you offer complimentary Wi-Fi?
... Yes, we do
Are safety deposit boxes available in the apartments?
... Yes, all units offer a laptop-sized safe. ...

Rates and reservations

What are the standard check-in and check-out times at Shama Island North?
... The standard check-in time is 14:00 and check-out is at 12:00. ...
Do you offer daily and monthly stays?
... Yes, both options are available. ...
What proof of identification do I need to provide at check-in?
... Your passport or Identification Card if you are a Hong Kong or Chinese national, and your booking confirmation number. You may also be asked to present the credit card that was used to secure your reservation. ...
What if someone else booked for me and won't be joining on the trip?
... A photocopy of the credit card can with the cardholder's signature and authorisation can be presented. ...

Facilities

Is there laundry service?
... Yes, Shama Island North offers these services at an extra cost. ...
Is there a gym?
... Yes, there is ...
Do you have a business centre?
... There is a complimentary computer available. Extra charges apply for printing documents. ...

Location

How long does it take from the airport to the property?
... We are approximately 40 kilometres from Hong Kong International Airport, which is a 1.5-hour train ride away. ...
How do I get around Hong Kong?
... There are a couple ways to travel around the city:
To Transportation Distance Approximate time
Fortress Hill MTR Station Walk 350 metres 5 minutes
North Point MTR Station Walk 450 metres 7 minutes
...
What central business districts are close to Shama Island North?
... The nearby commercial areas are Causeway Bay, Admiralty and Central. Learn more ...
What international schools are close to the serviced apartment?
... Our Shama serviced apartments in North Point are approximately 2 kilometres from Quarry Bay School (QBS) and a 40-minute commute from American International School (AIS). ...
What are the nearby shopping and entertainment areas?
... The shopping malls and entertainment places that are close to our North Point serviced apartment include Times Square Hong Kong, The Landmark and Pacific Place. ...

General serviced apartment information

What is the local currency?
... The local currency is Hong Kong Dollars ...
What voltage do you use in Hong Kong?
... It's 220V. We also provide adapters which are available on request. ...

Shama Island North

  • 310 King’s Road, North Point, Hong Kong
  • Phone: +852 3100 8555
  • Fax: +850 3605 3000
Check-in time: 14:00
Check-out time: 12:00