Our Awards
and Accolades

Our Awards and Accolades

As a lifestyle provider, the tremendous recognitions from professional organisations bring Shama lots of confidence to perform and serve better to all valuable guests.

TripAdvisor – Certificate of Excellence 2019

Shama Central Hong Kong – Shama Heda Hangzhou – Shama Lakeview Asoke Bangkok – Shama Sukhumvit Bangkok – TripAdvisor – Certificate of Excellence

Shama Central Hong Kong, Shama Heda Hangzhou, Shama Lakeview Asoke Bangkok and Shama Sukhumvit Bangkok have been awarded the prestigious Certificate of Excellence by TripAdvisor. This award honours select hospitality businesses establishments that "consistently demonstrate a commitment to hospitality excellence".

Best Serviced Apartment Operator of Asia

Shama Management Ltd – Best Serviced Apartment Operator of Asia – AHF Asia Hotel Awards

Known as one of the most influential hotel investment awards in Asia, the AHF Asia Hotel Awards recognises the excellent practices in latest investment and outstanding hotels and relevant practitioners. For the sixth time, Shama was awarded "Best Serviced Apartment Operator of Asia".

Best Serviced Apartment Operator – Hong Kong Business High Flyers Award 2018

Shama – Best Serviced Apartment Operator – Hong Kong Business High Flyers Award 2018

Shama has been honoured as the “Best Serviced Apartment Operator” at the Hong Kong Business High Flyers Awards 2018. This award recognises enterprises for their outstanding quality of service, innovative business practices and efforts to contribute towards social progress within their respective sectors.

Shama Management Ltd – Serviced Apartment category – Hong Kong Business High Flyers Award 2017

Shama Management Ltd – Serviced Apartment category – Hong Kong Business High Flyers Award 2017

Shama Management Limited has been awarded the Hong Kong Business High Flyers Award 2017 under the “Service Apartment” category. This award honours outstanding companies that have shown a remarkable commitment to customer service excellence.

Shama Management Ltd - Best Serviced Apartment Operator of Asia - AHF Asia Hotel Awards

Shama Management Ltd - Best Serviced Apartment Operator of Asia - AHF Asia Hotel Awards

Known as one of the most important hotel investment awards in the hotel industry, the AHF Asia Hotel Awards recognises the most outstanding hotel development and performance of the year. Shama was awarded "Best Serviced Apartment Operator of Asia" for the fifth consecutive year. Thank you for your support and we will continue to offer unparalleled service to all of our guests!

Shama Sukhumvit, Bangkok - Certificate of Excellence – TripAdvisor

Shama Sukhumvit, Bangkok - Certificate of Excellence – TripAdvisor

This award recognises outstanding hospitality businesses and is given only to establishments that consistently achieve great reviews on TripAdvisor. Congratulations to Shama Sukhumvit for earning this recognition.

Shama Heda - Certificate of Excellence – TripAdvisor

Shama Heda - Certificate of Excellence – TripAdvisor

This award recognises outstanding hospitality businesses and is given only to establishments that consistently achieve great reviews on TripAdvisor. Congratulations to Shama Heda for earning this recognition.

Shama Xujiahui - Best Serviced Apartments of China - The 12th China Hotel Starlight Awards

Shama Xujiahui - Best Serviced Apartments of China - The 12th China Hotel Starlight Awards

Known as "the Oscars of the China hospitality industry", the China Hotel Starlight Awards recognises the outstanding service quality and performance of the hoteliers. Shama Xujiahui once again was awarded "Best Serviced Apartments of China" at the 12th China Hotel Starlight Awards.

Best Serviced Apartment Operator of Asia

Shama Management Ltd – Best Serviced Apartment Operator of Asia – AHF Asia Hotel Awards

AHF Asia Hotel Awards are widely considered as one of the most influential awards in the hospitality industry. Shama was awarded “Best Serviced Apartment Operator of Asia” for the fourth year.

Shama Management Ltd - Luxury Serviced Apartments of China – The 10th World Luxury Hotel Awards

Shama Management Ltd - Luxury Serviced Apartments of China – The 10th World Luxury Hotel Awards

The World Luxury Hotel Awards provides luxury hotels with recognition for their world class facilities and outstanding services provided to guests. The World Luxury Hotel Awards are voted by the hotel guests. Shama Management Limited has won the ‘Luxury Serviced Apartments of China Award’ at the 10th World Luxury Hotel Awards in 2016 for its outstanding services.

Shama Xujiahui - Outstanding Location Serviced Apartments - 2016 Luxury Homes China Awards

Shama Xujiahui - Outstanding Location Serviced Apartments - 2016 Luxury Homes China Awards

The Luxury Homes China Awards, sponsored by CityWeekend Home & Office Design, have been successfully organized for four years and are well recognized inside and outside the industry. This year, Shama Xujiahui has been honored with the ‘Outstanding Location Serviced Apartments Award’.

Shama Heda - The Best Hotel Apartment in 2016 – Ctrip.com

Shama Heda - The Best Hotel Apartment in 2016 – Ctrip.com

Shama Heda Serviced Apartments won the “Best Hotel Apartment in 2016" title on ctrip.com through scoring 4.7 points and gaining 99% of guests’ recommendations. Congratulations to Shama Heda for earning this recognition on providing excellent and considerate services.

Certificate of Excellence – TripAdvisor

Shama Central - Certificate of Excellence – TripAdvisor

This award recognises outstanding hospitality businesses and is given only to establishments that consistently achieve great reviews on TripAdvisor. With an overall rating of 4+ based on reviews submitted by travellers, Shama Central has been awarded second time in a row for its unparalleled service in the hospitality industry.

The 11th China Hotel Starlight Awards

Shama Xujiahui - Best Serviced Apartments of China - The 11th China Hotel Starlight Awards

The China Hotel Starlight Awards is known as the Oscars in China’s hospitality industry since 2005. The award celebrates the extraordinary quality of service in the hospitality industry of China through the recognitions to the award winners. Shama Xujiahui won the “Best Serviced Apartments of China” Award at the 11th China Hotel Starlight Awards for its outstanding and exquisite service offered to guests.

Shama Sukhumvit, Bangkok - Certificate of Excellence – TripAdvisor

Shama Sukhumvit, Bangkok - Certificate of Excellence – TripAdvisor

This award recognises outstanding hospitality businesses and is given only to establishments that consistently achieve great reviews on TripAdvisor. Congratulations to Shama Sukhumvit for earning this recognition.

The World Luxury Hotel Awards

Shama Central - Luxury Serviced Apartments - The World Luxury Hotel Awards

The World Luxury Hotel Awards is a recognized global organization providing luxury hotels with recognition for their success. All the awards are voted by hotel guests and are established as a celebration of ultimate achievement in service excellence. Shama Central has won the “Luxury Serviced Apartments” award this year because of the excellent and impeccable service offered to our guests.

AHF Asia Hotel Awards

Shama Management Ltd - Best Serviced Apartment Operator of Asia - AHF Asia Hotel Awards


Hailed as the “Oscar” in Asia hospitality, the AHF Asia Hotel Awards records the glories and honours in the hospitality industry through the recognitions to the award winners. Shama was awarded “Best Serviced Apartment Operator of Asia” for the third time.

Certificate of Excellence 2015 - Tripadvisor

Shama Central - Certificate of Excellence - Tripadvisor

The award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on Tripadvisor. With the Tripadvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to Shama Central and Shama’s continued commitment to excellence.

Top Hotels for Families - China - Travelers’ Choice

Shama Century Park - Top Hotels for Families - China - Travelers’ Choice

Shama Century Park has been honored as “Top Hotels for Families - China” from 2015 Travelers’ Choice. This elite honour is awarded to the top 1% of all hotels on Tripadvisor, based on reviews and opinions from millions of travellers.

The Hong Kong Council of Social Service

Shama Management Ltd - Caring Company - The Hong Kong Council of Social Service

Shama was nominated by her charity partner - St. James’ Settlement for the award of “Caring Company” issued by The Hong Kong Council of Social Service. It is a big encouragement for the CSR team to continue caring the community, employees and the environment.

Best International Serviced Apartment in China

Shama Management Ltd - Best International Serviced Apartment in China - The 15th China Hotel Industry Golden Horse Award

The China Hotel Industry Golden Horse Award is one of the highest honors in China’s hospitality industry, acknowledging hoteliers’ professionalism and performance. This award recognized that Shama is an outstanding serviced apartment provider in Greater China.

Runner-Up - 2014 Asia-Pacific EMMAs

Shama Management Ltd - Corporate Housing Provider of the Year: Runner-Up - 2014 Asia-Pacific EMMAs

Shama has once again been awarded by the EMMAs as the Runner-Up for its excellence performance in the Corporate Housing Provider of the Year in APAC. The EMMAs only recognize the best leader of each category which demonstrates sheer quality of the global mobility industry.

AHF Asia Hotel Awards

Shama Heda - Best Newly Opened Serviced Apartment of the Year - AHF Asia Hotel Awards

AHF Asia Hotel Awards has been recognized as one of the most important hotel investment awards in the hotel industry internationally. Its annual Presentation Ceremony announces the top hotel developers and projects of the year. This year Shama Heda has been awarded as the Best Newly Opened Serviced Apartment of the Year.

2014 Best Homes of China

Shama Century Park - Best Hospitality: Winner - 2014 Best Homes of China

Shama Xujiahui - Best Business-Friendly: Honourable Mention - 2014 Best Homes of China

Shama Luxe at Xintiandi - Best Lifestyle: Winner - 2014 Best Homes of China

Held by the leading English magazine City Weekend, 2014 Best Homes of China recognizes the best properties from four major cities including Beijing, Guangzhou, Shanghai, and Suzhou. After weeks of selection, this year, three of Shama properties in Shanghai have be awarded.

2014 Annual Travel Awards

Shama Century Park - Best Serviced Apartments - 2014 Annual Travel Awards

Annual Travel Awards, sponsored by Travel & Leisure magazine, Travel & Leisure Golf magazine and Travel & Leisure website, has been successfully organized for 10 years and well recognized within and outside the industry. This year Shama Century Park has been honored "Best Serviced Apartments" award.