Cancellation Policy

Shama Heda, Hangzhou

Daily stay cancellation policy

  • Cancellation or changes shall be made 48 hours prior to the date of arrival. Failure to cancel a guaranteed reservation 48 hours prior to the arrival date will result in a cancellation fee of one night room charge and the remaining room nights will be cancelled.

Check in / out policy

  • Check-in time: after 14:00
  • Check-out time: before 12:00

Rates are inclusive of

  • Service charge
  • Daily maid service
  • Twice weekly change of bedding
  • Daily towel change
  • WiFi
  • Cable TV

Shama Heda, Hangzhou

  • 20/f, Building 5, IBC, 600 Jinsha Avenue, Hangzhou 310018, China
  • Tel: +86 571 8989 8989
  • Fax: +86 571 8989 8880
Check-in time: 14:00 hrs
Check-out time: 12:00 hrs